When completing patient monitoring for RTM, it is important to distinguish between patient interactions and compliance monitoring.

Under the RTM billing codes 98980 and 98981, in order to bill for each code, you must complete 20 minutes total of monitoring, and at least one interactive communication with the patient for each billable code.

In order to make it easy for you to ensure that you are completing your patient interaction to complete your monitoring codes, we have broken down monitoring sessions into two different types: Patient Interactions and Compliance Monitoring.

When completing a patient interaction, ensure that you have Patient interaction selected in order to track that you have completed that patient interaction for that billing code.

When completing Compliance or Adherence Monitoring, please ensure that you have Compliance Monitoring selected in order to track that you are not having a patient interaction, and are purely noting your monitoring of the patient's compliance data.

If you have additional questions about how patient interactions and compliance monitoring works, please contact us at (918) 727-2962, at support@patchrx.io, or reach out through the chat widget on the bottom right of your app.

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