For Providers | Patch Rx Help Center

Getting Started

Creating Your PatchRx Account

Learn how to get started and create your account with PatchRx.

Written by PatchRx
Updated over a week ago

How to Add Patients to PatchRx

Learn how to add patients to PatchRx on the web portal.

Written by PatchRx
Updated over a week ago

How to Connect a PatchCap to a Medication

Learn how to connect a PatchCap to a Medication on PatchRx

Written by PatchRx
Updated over a week ago

How to Add a New Medication

Learn how to add a new medication to a current PatchRx patient.

Written by PatchRx
Updated over a week ago

How to Add Additional Users on PatchRx

Learn how to add additional users to your team to improve security in your organization.

Written by PatchRx
Updated over a week ago

How to Delete Users on PatchRx

Learn how to remove users from your PatchRx account.

Written by PatchRx
Updated over a week ago

How to Refill a Patient's Medication

Learn what to do when it is time to refill a patient's medication

Written by PatchRx
Updated over a week ago

How to Archive a Patient

Learn how to archive a patient in PatchRx.

Written by PatchRx
Updated over a week ago

Monitoring and Alerts

Patient Interactions vs Compliance Monitoring

What is the difference between Patient interactions and Compliance monitoring and why is it important?

Written by PatchRx
Updated over a week ago

How to log patient monitoring sessions

Learn how to log patient monitoring session in PatchRx

Written by PatchRx
Updated over a week ago

How to Resolve Alerts

Learn how to resolve alerts from non-compliant events.

Written by PatchRx
Updated over a week ago

How to view monitoring session notes

Learn how to view notes logged during past monitoring sessions.

Written by PatchRx
Updated over a week ago

About RTM

A Guide To Bill For RTM

Read this article to learn more about how Remote Therapeutic Monitoring codes work with PatchRx.

Written by PatchRx
Updated over a week ago

Patient Monitoring Codes (98980, 98981)

Learn about billing codes 98980 and 98981

Written by PatchRx
Updated over a week ago

Setup, Supply, and Data Receiving Codes (98975, 98977)

Learn about RTM codes 98975 and 98977

Written by PatchRx
Updated over a week ago

Billing Codes and Reimbursements

How to export billing details and patient compliance data

Learn how to export billing details and patient compliance data for upload into your EHR

Written by PatchRx
Updated over a week ago

How PatchRx Helps You Track RTM Billing Codes

Learn how PatchRx tracks RTM billing codes using our web portal.

Written by PatchRx
Updated over a week ago

Settings and Billing

How to Edit Your Account Settings

Learn how to edit your PatchRx account settings.

Written by PatchRx
Updated over a week ago

How to update billing information

Learn how to update your payment information in PatchRx.

Written by PatchRx
Updated over a week ago

FAQs

Remote Therapeutic Monitoring and Chronic Care Management FAQ's

This document was prepared by our legal team at Nixon Gwilt Law.

Written by PatchRx
Updated over a week ago

How We Calculate Patient Compliance Scores

Learn how we calculate patient compliance scores to help you accurately judge your patient's level of compliance.

Written by PatchRx
Updated over a week ago